Hospitality-First Resident Experience
Our hospitality-first approach to managing multifamily residents helps property owners and investors enjoy better returns. We find that building a sense of community with our owners and residents is better for everyone! Our multifamily portfolio management services include:
- On-time Rent Collection
- Tenant Screening and Leasing
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Innovative Marketing Methods
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Community Engagement
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Value-Add Improvements
Financial Management
We deliver complete visibility to monthly reporting and accounting through our financial management support. These services include:
- Budget Performance Tracking
- Assessment & Fee Collection
- Payment of Capital Expenditures
- Operating Expenses
- Bank Account Management
- Tax Return Preparation
Maintenance & Engineering
We provide strategic recommendations that help inform and refine the architectural design and unit layouts of the project to address the needs and desires of the marketplace while maximizing rents and resident happiness.
CHARLESGATE delivers maintenance services, including:
- 24/7 Emergency Response Service
- Long-Standing Relationships with Contractors
- Competitive Pricing
- Responsive Service
Accelerated Leasing
At CHARLESGATE, we've built a comprehensive marketing and leasing system that accelerates leasing, starting with leveraging the skills of experienced and talented leasing professionals. Our experts deliver:
- Best-In-Class Marketing
- Custom Leases
- Quality, Expedited Make-Readies
- In-depth Tenant Screening
- Proven Move-In Inspections & Checklists
Advisory & Strategic Management
Actionable guidance helps refine assumptions and enhances overall development. Multifamily property owners benefit from reduced costs and improved feasibility for success. We do this through:
- Proactive Service Scheduling
- Professional Advising
- Project Management
- Anonymous Numbered Key Systems for Duplicate Keys
Property Operations
Our experts deliver recommendations on unit finishes, appliances, and fixtures as well as common area design and fit-out that increase the marketability and liveability of a property. Our services include:
- Contracting for routine services such as cleaning, landscaping, and snow removal
- Utility Contracting
- Granting Access
- Common Area Maintenance
- Repair and Maintenance
- Renovations
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Progress Supervision