CHARLESGATE delivers a hospitality-based approach to full-service, customized property management and leasing
CHARLESGATE is an integrated real estate firm that empowers thousands of clients throughout Eastern Massachusetts with a comprehensive array of services across residential and multifamily real estate - property management & leasing, sales brokerage, investment sales, construction, and new development. With deep, local roots, we were founded in Boston in 2003 and are headquartered in Boston.
We manage an extensive portfolio of properties with a collective market value of over $2B. Our team of professionals has a range of interdisciplinary expertise to effectively advise clients, large and small, with customized, hospitality-based service for all of our clients and residents across a portfolio of multifamily apartment communities, condominium & homeowner associations, and luxury home & condo properties.
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We customize our property management services based on the property type, owner requirements, and our goal of achieving the maximum value for every client and property. Learn more about our services and how we can tailor them to meet your needs!
We create custom-built property listings with high-resolution images that attract top renters through innovative marketing methods.
We write and manage customized lease agreements and renewals that deliver the legal protections you need for your properties.
Our experts review every applicant through background and financial checks designed to protect your investment. We offer pet screening, too!
Our clients can depend on our 24/7 emergency response service and a team of preferred contractors to ensure expert maintenance for their properties.
Our services include a tenant portal for easy rental payment, so you get paid on time. We also handle all billing, delinquencies, and communication with residents.
We provide strategic capital improvement plans, property performance analysis, and complete visibility to all reports.
Our experts help associations prepare annual operating or capital budgets, collect fees, reconcile bank statements, and more.
With CHARLESGATE, association Boards have access to consultation services to develop association management policies, conduct meetings, and maintain critical documents.
From property enhancements to capital expenditures, renovations, and larger projects, we help associations monitor progress and completion.
From advising Boards about property repairs and maintenance or delivering these critical community services, our skilled technicians help keep your buildings and facilities in excellent condition.
Never worry about finding quality contractors for landscaping or repairs or managing invoices and billing with our team and network of qualified vendors.
From routine inspections to preventive maintenance and non-routine repairs, CHARLESGATE prioritizes the quality and condition of your community facilities.
Our hospitality-first approach to managing multifamily residents helps property owners and investors enjoy better returns. We find that building a sense of community with our owners and residents is better for everyone!
We deliver complete visibility to monthly reporting and accounting through our financial management support.
We provide strategic recommendations that help inform and refine the architectural design and unit layouts of the project to address the needs and desires of the marketplace while maximizing rents and resident happiness.
At CHARLESGATE, we've built a comprehensive marketing and leasing system that accelerates leasing, starting with leveraging the skills of experienced and talented leasing professionals.
Actionable guidance helps refine assumptions and enhances overall development. Multifamily property owners benefit from reduced costs and improved feasibility for success.
Our experts deliver recommendations on unit finishes, appliances, and fixtures as well as common area design and fit-out that increase the marketability and liveability of a property.
At CHARLESGATE Property Management, we share our clients’ vision of a well-operated and financially sound property that residents are happy to call home.
Our boutique level of customized, hospitality-based services covers various property types, including multifamily apartment properties, conventional housing, mixed-use, student living, and more!
We loved living at their Bowdoin St location for almost three years. Charlesgate had good communication and wonderful people working at the front desk. When we moved in, the previous tenant had left the apartment dirty but management worked with us to make it right. Sean was very accommodating to our needs which we really appreciated. Repairs were quick and the rooftop was amazing. We’ll miss it!
Kylie was very accommodating. I only had time to tour the property after 5pm and even though my request was made on a short notice she immediately responded and met me at the property. Once there she ensured that I knew all details of the ongoing deals as well as the features and amenities that were included. I’d recommend her in a heartbeat with confidence!!!
Ally introduced us to Quincy's new residential tower, One Chestnut Place, and was not only welcoming and friendly, but also very knowledgable about each unit we viewed, and the property generally. In beginning to facilitate the leasing process, she was responsive, helpful, and a pleasure to work with. 5 very enthusiastic stars. We are so excited for our move come May!
I could not be happier with the team here and especially grateful for working with Alexandra. She was super friendly, informative and helpful in helping me find my perfect place to call home. I love living here and glad to have an awesome management team.
I've had great experiences all around with Charlesgate. Ally Marcello was able to help me find a place as quickly and painlessly as possible during a weird time (just as the COVID quarantine was starting), including chasing down video tours and following up on a couple weird leads I requested. Given the opportunity, I'd definitely work with her and with Charlesgate again!
Ally introduced us to Quincy's new residential tower, One Chestnut Place, and was not only welcoming and friendly, but also very knowledgable about each unit we viewed, and the property generally. In beginning to facilitate the leasing process, she was responsive, helpful, and a pleasure to work with. 5 very enthusiastic stars. We are so excited for our move come May
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